Last Updated: August 31, 2021
In this Privacy Notice (“Notice”), Matlock and Associates, LLC (“Company, “We”, “Us”), explain how we collect, use, and share personal information in the general course of our business including through our website at https://matlockllc.com/ (“Website”).
If you have any questions regarding this Notice, you may email us at the email address listed in the section below entitled “How to Contact Us.“
TYPES OF PERSONAL INFORMATION WE COLLECT
We generally collect contact information (such as a person’s name, company or employer name, email address, mailing address, and phone number). This contact information is typically work contact information as we offer and provide our goods and services to businesses, not to individuals. We may also request and collect other information such as general information about a company’s potential needs as they relate to the goods and services we provide.
We also collect technical data automatically when you visit our Website such as your IP address, browser type and version, operating system, information about your activity on the Website including the date and time you access the Website and similar web server log information, as well as your indicated preferences in using our Website. Some of this information could be used to identify you or be associated with you.
THE PURPOSE OF OUR COLLECTION AND PROCESSING OF PERSONAL INFORMATION
We use your personal information to operate our business including to directly market our offerings to you. Here are more specific examples of how we use your personal information:
To respond to and process your specific inquiries and requests;
To help deliver information about our services to our customers and prospective customers;
To explore, negotiate, and perform agreements and transactions with you and businesses with which you are associated;
To administer, protect, operate, and maintain the Website and our systems and networks;
To identify, evaluate, recruit, and hire candidate employees and independent contractors;
To compile aggregated statistics about usage of the Website, to better understand the preferences of Website visitors, and to improve our Website;
To help personalize the experience on our Website and tailor it to your device and browsing software;
To analyze, develop, and improve our goods and services and to create new ones;
To perform accounting, auditing, billing, reconciliation, collection, and similar administrative activities;
To prevent, detect, identify, investigate, respond to, and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activity;
To comply with and enforce applicable legal requirements, agreements, and policies; and
To perform other activities consistent with this Notice.
LEGAL BASES FOR PROCESSING YOUR INFORMATION
If applicable in your jurisdiction, we only process your personal information where we have an applicable legal basis for doing so. Our legal basis will depend on the personal information concerned, the specific context in which we collect it, and the purposes for which it is used. However, we will normally collect and use your personal information only where we have your consent to do so (typically in order to send you marketing communications), where we require the personal information to create or perform a contract with you or a company with which you are associated, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for most of our activities not covered by consent or creation or performance of a contract). In some very rare cases, we may also have a legal basis to collect or use your personal information to protect your vital interests or those of another person.
If you have specific questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the information provided in the section below entitled “How to Contact Us.“
HOW WE COLLECT PERSONAL INFORMATION
We collect information that you give us. Typically, this is contact information for you and your company or employer that we collect directly from you, such as when you request information about our offerings via our Website, or provide us your contact information as a billing or vendor contact. In such instances, you generally decide how much information to share with us, but not providing this information may prevent us from fulfilling your request or otherwise performing activities for which the information is collected.
We collect information automatically. By visiting and interacting with our Website, we collect certain technical data by automated means such as your IP address, browser type and version, operating system, information about your activity on the Website, the date and time you access the Website, and your indicated preferences in using our Website.
In most cases, this information is collected through our web server logs or is collected through various tracking technologies, which may include “cookies,” and “web beacons”. You can read about how we use cookies and other tracking technologies and about your choices in limiting their use in the section below entitled “Cookies.”
Information from other sources: We may obtain information about you from other sources. For example, your employer may provide us with your contact information as your employer’s billing contact.
SHARING YOUR PERSONAL INFORMATION
We do not sell or rent your personal information, nor do we share it with unaffiliated third parties for their own marketing use. Generally, we share personal information to facilitate the operation of our business including the marketing and promotion of our goods and services, to facilitate changes to or transfers of our business, as required by law, or with your consent.
Here are some examples of how we share personal information:
With our contracted providers who perform services for us such as cloud infrastructure, data storage, communications, and technical services, marketing and relations management services, investigations and accounting services, customer support, and bill collection services. Such providers are obligated to only use the information as necessary to provide the contracted services to us.
If we believe disclosure is necessary and appropriate to prevent physical, financial, or other harm, injury, or loss, including to protect against fraud or credit risk.
With legal, governmental, or judicial authorities, as instructed or required by those authorities or applicable laws, or in relation to a legal activity, such as in response to a subpoena or investigating suspected illicit activity. We reserve the right to report to law enforcement agencies activities that we in good faith believe to be illegal.
In connection with, or during negotiations of, an acquisition, merger, asset sale, or other similar business transfer that involves substantially all of our assets or functions where personal information is transferred or shared as part of the business assets (provided that such party agrees to use such personal information in a manner that is consistent with this Notice).
COOKIES
Cookies are small files that are stored on your device when you visit a website. We use cookies to do a number of things such as remember your preferences, enable certain features of our Website you may choose to use, and analyze in an aggregated manner visitor activity on our Website. Cookies do not themselves store information that identifies you, but they are often used in a manner that they can be associated with you. There are other similar technical means that serve a similar purpose such as web beacons and our reference to cookies is intended to cover these as well.
Here are the types of cookies you may encounter in using our Website:
Strictly Necessary – these are required by our website to perform certain functions such as allowing you to log in to an account;
Functional – these help to improve your experience by doing things like remembering certain preferences you have set; and
Analytic – these are used to analyze, in an aggregated manner, the way our Website is used so that we can improve the Website and our offerings. We use Google Analytics for this purpose.
Managing Cookies
Most Internet browser settings will allow you to accept, reject, delete and otherwise manage cookies. You can find more information about this at www.allaboutcookies.org. Many browsers also allow you to avoid receiving cookies by browsing using the browser’s anonymous usage setting. Blocking our strictly necessary cookies will prevent certain functions of our website from working properly or at all. In addition to managing Google Analytics by managing its cookies, you can deactivate Google Analytics by using a browser plug-in found here.
California – Do Not Track Disclosure: Our Website does not respond to Do Not Track signals. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies). For more information about Do Not Track signals, please click here.
SECURITY
We maintain reasonable and appropriate security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
RIGHTS IN PERSONAL INFORMATION
Depending on the laws of your jurisdiction, you may have the following rights and choices regarding our processing of your personal information:
Right to access personal information: You may have the right to obtain confirmation as to whether we are processing your personal information and if so, to be provided a copy of your personal information that we process.
Right to data portability: In certain instances, you may have the right to receive the personal information we provide pursuant to an access request in a structured, commonly used and machine-readable format and to have us transmit that personal information to another controller.
Right to correct personal information: You may have the right to correct any inaccurate personal information about you that we process.
Right to erasure: In certain instances, such as when the personal information is no longer necessary in relation to the purposes for which they were collected, you may have the right to have your personal information deleted.
Right to restrict processing of your data: You may have the right to require that we suspend processing of your personal information (other than storing it) in certain instances, typically pending resolution of a dispute regarding the processing of your information.
Right to object to processing: Where we rely on certain legal bases for processing your personal information, you may have the right to object to the processing.
Withdrawal of consent: Where we rely on your consent as a legal basis for processing your personal information, you may withdraw that consent at any time.
File a complaint: You may have the right to lodge a complaint about our processing of your personal information with a supervisory (enforcement) authority in the European Economic Area.
To inquire about or exercise your rights in your personal information, you may contact us at the information provided in the section below entitled “How to Contact Us.“
RETENTION OF YOUR PERSONAL INFORMATION
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Notice unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.
CROSS-BORDER TRANSFERS
We are headquartered in the United States and have service providers in and outside the United States. As such, we and our affiliates and service providers may transfer your personal information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we and our affiliates and service providers process it.
CHILDREN’S INFORMATION
Our goods and services and Website are not intended for or directed to children under the age of 18 and we do not knowingly collect information from children. If you believe we have collected information of a child, you can notify us at the information below.
THIRD-PARTY SITES
This Notice does not apply to, nor are we responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Website links. The inclusion of a link on the Website does not imply our endorsement of the linked site or service.
HOW TO CONTACT US
You may contact us about matters pertaining to this Notice at the following:
By Email: helpdesk@matlockllc.com
AMENDMENTS
We reserve the right to change, modify, add or remove portions of this Notice from time to time and in our sole discretion, but will alert you that changes have been made by indicating on this Notice the date it was last updated. When you visit this Website or provide us your personal information under circumstances covered by this Notice, you are accepting the current version of this Notice as posted on the Website at that time. We recommend that you revisit this Notice on occasion to learn of any changes.